1. Scope of this policy
This policy explains how Vexed Solutions handles personal information when you visit this website, contact us, ask about Nexa products, request a demonstration or trial, or enquire about our services.
Information processed inside a purchased product or client project may be covered by a separate agreement and product-specific privacy information.
2. Information you provide
When you contact us, you may provide your name, email address, company details, message, service interests, and preferences such as an NDA request. We receive the information you include in your correspondence.
If you apply for a role, we may receive your contact details, CV, portfolio, and relevant employment information. Please avoid sending passwords, payment card details, patient records, or other sensitive information through general enquiry forms.
3. Website and technical information
Hosting and delivery providers may process technical information such as IP address, browser type, requested pages, and access times to deliver the website, diagnose errors, and protect against misuse.
Some fonts, scripts, images, and videos load from external providers. Your browser connects to those providers when it requests their resources, which can expose technical connection information.
4. How information is used
We use enquiry information to respond, understand your requirements, arrange discussions or trials, prepare proposals, and manage business communications. Recruitment information is used to evaluate applications and communicate with candidates.
Where applicable law requires a legal basis, processing may be necessary to take steps at your request before a contract, perform an agreement, meet legal obligations, pursue legitimate interests in operating and securing our business, or rely on consent where required.
5. Cookies and external services
Browser storage and cookies may support website functionality or services delivered by external providers. Third-party websites and embedded or linked services have their own privacy and cookie practices.
You can manage cookies and site permissions through your browser. Blocking resources or storage may affect some website features. This policy does not claim that all third-party resources are cookie-free.
6. Sharing and international processing
Relevant information may be processed by providers supporting website hosting, technical delivery, communications, and business administration, or shared where necessary for a requested service or legal obligation.
Providers and recipients may operate in other countries. Where legally required, appropriate safeguards must apply to international transfers. Contact us for information about the arrangements relevant to your enquiry.
7. Retention and security
Information is kept for as long as needed to handle the relevant enquiry, application, relationship, or legal requirement. Retention depends on the purpose, the status of the matter, and any recordkeeping obligations. Contact us to ask about a specific record.
Reasonable access and security measures are used to protect information. No internet transmission or storage method can be guaranteed completely secure.
8. Your choices and rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of certain personal information. Where processing relies on consent, you may withdraw it without affecting prior lawful processing.
Send requests to info@vexedsolutions.com. We may need to verify your identity. Rights can be subject to exceptions, and you may contact the relevant data protection authority about a concern.
9. Children and updates
This website is directed at business users and is not intended to collect information from children. Contact us if you believe a child has submitted personal information.
We may update this policy as the website or our practices change. The date above identifies the latest published version.
Contact Vexed Solutions
Questions about this page? Email info@vexedsolutions.com or contact our team.